ENGHOUSE INTERACTIVE (UK) LIMITED
Location
Founded
2001-06-08
Risk Signals
9 news mentions monitored
Industry Context
This company is tracked across risk categories, including those related to its sector (e.g., Computer Programming Services, Computer Related Services, Not Elsewhere Classified), including supply chain integrity, ESG practices, labor disputes, and regulatory compliance.
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Recent Articles about ENGHOUSE INTERACTIVE (UK) LIMITED
Live alerts from global media, monitored by Business Radar
2025-05-13 (callcentrehelper.com)
Top Tactics to Improve First Contact Resolution (FCR)
Uncover 15 expert-backed strategies to improve First Contact Resolution (FCR) and deliver faster, higher-quality service across every customer interaction.
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2025-03-04 (contact-centres.com)
4 CX Tech Trends that Contact Centre Leaders Can't Ignore -
4 CX Tech Trends that Contact Centrer Leaders Can't Ignore - article by contact centre specialist Enghouse Interactive
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2024-07-16 (housingdigital.co.uk)
Enghouse Interactive: 8 AI capabilities to look for in a contact centre solution
Enghouse Interactive looks at the impact of AI on customer service, and explores AI capabilities that are enhancing efficiency.
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2023-06-26 (housingdigital.co.uk)
Smarter ways of working in housing: Key takeaways from the HD micro-conference :
Missed our June micro-conference on smarter ways of working in housing? Catch up on the main talking points here.
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2023-04-24 (nojitter.com)
Enghouse Interactive brings IoT Capabilities to "All-in-One" CX Enghouse Interactive brings IoT Capabilities to "All-in-One" CX Enghouse Interactive brings IoT Capabilities to "All-in-One" CX
New CX Suite combines omni-channel contact center, unified communications and IoT capabilities.
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2023-03-27 (cxtoday.com)
The Top Feedback Management Software Vendors for 2023 -
CX Today covers Voice of the Customer news including Business Intelligence, CRM, Customer Engagement Platform, CX marketplace Hub, User Experience and more.
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2021-05-20 (forbes.com)
The Benefits Of Accessible Customer Service To Customers, Employees And Your Business
Head of Content & Engagement at Enghouse Interactive. Portrait of a mature businesswoman with physical disability having a business call.
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2020-10-22 (baystreet.ca)
.ca - Enghouse Systems Limited
09:58 AM EST - Enghouse Systems Limited : Said its Enghouse Interactive, Americas (EIA) division had earned ISO 27001 Certification, the world's premier standard in information security. EIA's Security Management System has passed stringent audits and requirements designed to implement best practices for securing sensitive customer data housed in its public cloud (CCaaS) and private cloud Contact Center solutions. This accreditation consolidates alignment with customer requirements, enhances management processes and enables integration with Enghouse's corporate risk strategies, resulting in fewer incidents and service disruptions. Enghouse Systems Limited shares T.ENGH are trading up $0.05 at $74.36.
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2020-09-30 (contact-centres.com)
Evros signs Agreement with Enghouse to strengthen Contact Centre Offering -
Evros signs partnership agreement with Enghouse Interactive to strengthen contact centre offering to Irish businesses
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2020-05-06 (contact-centres.com)
The Green Contact Centre – What it means and matters -
Building a greener contact centre – What it means and why it matters todayby Jeremy Payne, VP of Product Marketing, Enghouse Interactive
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