ENGHOUSE INTERACTIVE (UK) LIMITED

Location

Founded

2001-06-08

Risk Signals

18 news mentions monitored

Industry Context

This company is tracked across risk categories, including those related to its sector (e.g., Computer Programming Services, Computer Related Services, Not Elsewhere Classified), including supply chain integrity, ESG practices, labor disputes, and regulatory compliance.

Recent Articles about ENGHOUSE INTERACTIVE (UK) LIMITED

Live alerts from global media, monitored by Business Radar

Ben Levy (Enough Interactive): "Our goal is to help create more intelligent and human experiences"

2025-06-30 (relacioncliente.es)

Ben Levy (Enough Interactive): "Our goal is to help create more intelligent and human experiences"

We chat with Ben Levy, president of Enough Interactive, about the challenges of the contact centers market and how to face him.

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In the contact centers: ethics, privacy and the challenge of doing well from the beginning

2025-06-26 (relacioncliente.es)

In the contact centers: ethics, privacy and the challenge of doing well from the beginning

The generative AI has opened the door to new possibilities in automation, proactive care and performance analysis.

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8 reasons why I HedHouse believes in the customer experience

2025-06-11 (contactcenterhub.es)

8 reasons why I HedHouse believes in the customer experience

Eight principles that guide how Enghouse understands, applies and evolves customer experience

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Ia with focus and without fear: useful technology for agents and customers that drives brands

2025-06-06 (contactcenterhub.es)

Ia with focus and without fear: useful technology for agents and customers that drives brands

Last Learning Experience before summer with Interactive Enough and great voices of the sector to talk about AI, CX and Automation

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How an API-First Design Empowers Cloud Contact Centres -

2025-05-27 (contact-centres.com)

How an API-First Design Empowers Cloud Contact Centres -

How an API-First Design Empowers Cloud Contact CentresEnghouse Interactive Ben Levy, President, Enghouse Interactive, discusses

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Ai and Omnicanality to revolutionize the contact centers -

2025-05-22 (cmimagazine.it)

Ai and Omnicanality to revolutionize the contact centers -

Omnicanality and artificial intelligence are redefining the contact logic between companies and customers. How to implement them in concrete projects?

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Top Tactics to Improve First Contact Resolution (FCR)

2025-05-13 (callcentrehelper.com)

Top Tactics to Improve First Contact Resolution (FCR)

Uncover 15 expert-backed strategies to improve First Contact Resolution (FCR) and deliver faster, higher-quality service across every customer interaction.

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4 CX Tech Trends that Contact Centre Leaders Can't Ignore -

2025-03-04 (contact-centres.com)

4 CX Tech Trends that Contact Centre Leaders Can't Ignore -

4 CX Tech Trends that Contact Centrer Leaders Can't Ignore - article by contact centre specialist Enghouse Interactive

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Enghouse Interactive: 8 AI capabilities to look for in a contact centre solution

2024-07-16 (housingdigital.co.uk)

Enghouse Interactive: 8 AI capabilities to look for in a contact centre solution

Enghouse Interactive looks at the impact of AI on customer service, and explores AI capabilities that are enhancing efficiency.

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The Top CCaaS Providers to Consider in 2024 -

2024-04-02 (uctoday.com)

The Top CCaaS Providers to Consider in 2024 -

UC Today covers Unified Communications news including CCaaS, Customer Experience, UC Marketplace Hub and more.

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Call Center Metrics: The Industry Standards -

2023-11-02 (cxtoday.com)

Call Center Metrics: The Industry Standards -

CX Today covers Contact Center news including Call Recording, CCaaS, Digital Transformation and more.

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Smarter ways of working in housing: Key takeaways from the HD micro-conference :

2023-06-26 (housingdigital.co.uk)

Smarter ways of working in housing: Key takeaways from the HD micro-conference :

Missed our June micro-conference on smarter ways of working in housing? Catch up on the main talking points here.

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