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    SETON HALL UNIVERSITY DIVISION OF STUDENT AFFAIRS A N N U A L R E P OR T 2 0 1 0 - 11


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    From the Vice President for Student Affairs Dear Colleagues, Students, Parents and Friends of Seton Hall University: It gives me great pleasure to share the latest report of the Division of Student Affairs with you. It highlights the many achievements in another year of working with a diverse and exciting student body. This has been a busy year with many positive outcomes. We continue to work on initiatives that make our campus a vibrant and exciting community where students flourish. The level of participation in student clubs and organizations is soaring; our Housing and Residence Life program continues to score consistently above our national peers in terms of student satisfaction and engagement; and more than 70 percent of our students participate in University-sponsored experiential education (e.g., internships, practica, etc.). These results document our ongoing commitment to student engagement and student success. We support this commitment through the use of assessment in order to measure progress toward goals and ensure sound evidence-based decision making. As important as it is to provide services and programs that meet our students’ needs, we know that we have to do more at a Catholic university. My colleagues and I work diligently to create an environment in which individuals flourish. It is an environment that supports intellectual, personal, ethical and spiritual growth, so that students not only graduate, but are prepared to excel as servant leaders who can make a difference in our world. We do this by drawing on the rich tradition that is embodied in the Catholic identity and mission of Seton Hall University. As always, we look forward to the year ahead. Each new class presents new opportunities for us to grow as a community of learners in the great tradition of Catholic higher education. Sincerely, Laura A. Wankel, Ed.D. 2


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    Our Values, Mission and Vision We are educators at a Catholic university. The dozens of professionals who serve in the eight departments of the Division enrich the experience of our students by establishing a caring community and building a culture of success. Typically, full-time students are in class approximately 15 to 20 hours per week. Much of the rest of their time on campus is spent making use of the facilities, services or programs that are provided through the Division of Student Affairs. This creates an opportunity — and, indeed, a responsibility — for us to promote intellectual, personal and spiritual growth. This holistic approach to student learning and development cultivates the skills to pursue meaningful goals and the vision and motivation to serve the common good. We know that, in order to be effective in this educational endeavor, we must be ready to lead by example. Therefore, we begin with the clarification of our own values. Below are the Division’s statements of Values, Mission and Vision. The work that we do unfolds from these principles. OUR VALUES As the Division of Student Affairs, we value: • Our institution’s Catholic tradition • Our students and their success in every area of their lives • Our diverse and supportive community • Our continual drive for excellence and professional growth OUR MISSION As stewards of Seton Hall University, the members of the Division of Student Affairs enhance and support the holistic development of our students by providing them with a dynamic educational environment. All that we do is informed by the best professional practices, the latest technological advances and the values of the Catholic tradition. Our work with students is intentionally designed to foster excellence in academics, as well as spiritual and personal growth, so that all are empowered to reach their full potential as servant leaders. OUR VISION Seton Hall University’s Division of Student Affairs is the recognized model for creating a culture of success and excellence in the student experience by providing opportunities for our students to develop the necessary skills to become responsible and compassionate global citizens who serve as they lead. 5 3


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    Our Commitment to the Catholic Mission and Identity of Seton Hall University In 2006, the leadership of the Division developed “A Statement of Self-Understanding by Student Affairs Professionals on a Catholic Campus.” It is a comprehensive document that seeks to engage each of the departments of the Division in an ongoing dialogue between our profession and the Catholic tradition. We present an adaptation of the introduction to this document as a testament to our commitment to the tradition of Catholic higher education. INTRODUCTION Seton Hall is a Catholic university. It was founded as, and continues to be, a visible testament to the Catholic intellectual tradition and faith that is its inspiration. This is a faith rooted in the Good News of Jesus — a faith that teaches that God entered into the world as fully human to bring healing, salvation, peace and fellowship to all of humanity. This faith sees all of creation as fundamentally good. It encourages human work that builds up creation in order to establish a more just society in collaboration with the divine love that creates, redeems and sanctifies the world. An important chapter in the history of Catholic work in the world is the long and venerable tradition of Catholic education. Seton Hall continues this tradition. While we do not all profess the Catholic faith, we embrace the work that it inspires. As student affairs professionals we are called to serve as educators. We work to develop a community where all can flourish and to facilitate educational programs that empower students to assume leadership roles in their community through their professional and personal lives. As beneficiaries of the gifts of education we feel called to share these gifts with our community in the spirit of the Apostle Paul who characterized personal gifts as “manifestations of the Spirit,” all of which are given for the sake of the common good. (I Cor 12:7) We engage the Catholic tradition and serve all of society by working to grow a community of learners which, in the words of John Paul II in Ex corde ecclesia, is … animated by a spirit of freedom and charity; it is characterized by mutual respect, sincere dialogue, and protection of the rights of individuals. It assists each of its members to achieve wholeness as human persons; in turn, everyone in the community helps in promoting unity, and each one, according to his or her role and capacity, contributes towards decisions which affect the community… As administrators, educators and staff of Seton Hall University, we commit to an ongoing process of reflection for the continuous renewal of our student life policies/programs and the relationships that we hold with the larger community. We engage in this task in order to ensure that our diverse community prospers and that our Catholic tradition is the foundation for all to deepen their convictions, beliefs and faith. 6 4


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    Our Commitment to Student Development The Division is committed to helping students grow and develop as whole persons. In order to measure our success in this endeavor, we have adopted the concept of “literacies” so that we may define learning outcomes in our assessment program. To be “literate” in any field is to possess the requisite knowledge and skill to act competently in that area. A literate person is one who can evaluate information, make connections, ask pertinent questions, define tasks and pursue meaningful goals. Therefore, when we speak of “literacies” in student development, we mean the knowledge, skills and values that students need to acquire to be able to act effectively in key life areas. Student affairs professionals can use the concept of literacies to define outcomes that connect programming to the acquisition of relevant knowledge, skills and values by students. The literacies that student affairs professionals at Seton Hall University cultivate include: Servant Leadership, Community & Social Justice, Self Efficacy, Faith & Values The definitions that follow are not exhaustive, but they serve to provide a working model that allows us to define more specific objectives that, in turn, can be used to evaluate programs and measure success. Servant Leadership The ability to be interpersonally effective in a way that serves others, advances the common good and empowers others to take on leadership roles. This involves being able to positively influence and direct groups of people; motivate, manage and define goals, and also to listen; be empathetic to the needs of others; and demonstrate a commitment to community. Community & Social Justice The ability to work effectively to build up healthy and just communities, build and maintain relationships, facilitate communications and mediate conflicts. To understand the interconnectedness of the global community. Self Efficacy The ability to care for and develop oneself — intellectually, physically, spiritually and emotionally, make positive choices, engage in self reflection, advocate for oneself and discern appropriate life goals and pursue them effectively. Faith & Values The ability to connect one’s life to a larger context of meaning, to articulate personal beliefs and translate them into ethically consistent life choices. 5


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    Organizational Chart The Division of Student Affairs Dr. Laura A. Wankel Vice President for Student Affairs Dr. Andrew Brereton Ms. Jennifer Manzella Assistant to the Vice President Administrative Assistant Ms. Karen Van Norman Msgr. Thomas Nydegger Mr. Jeffrey Hurrin Mr. Patrick Linfante Associate Vice President Assistant Vice President for Associate Vice President Assistant Vice President & Dean of Students Public Safety & Security Ms. Jacquline Chaffin Director The Career Center Dr. Katherine Evans Ms. Tara Hart Ms. Ann Szipszky Director Director Manager Counseling and Psychological Services Housing & Residence Life Parking Services Ms. Mary Beth Costello Campus ID Director Health Services Office Ms. Karen Marbury Director Disability Support Services 6


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    The Career Center “The Career Center emailed my class about the OUR MISSION internship at Wiley and I immediately responded. We are career educators dedicated to facilitating career I realize that without The Career Center I never development and career-based experiential education would have had this learning experience, which broadened both my mind and resume!” opportunities that empower students to discover their unique calling and to engage in lifelong career management. Utilizing -> KEVIN STEVENS faculty, employer and alumni networks, we provide a practical ENGLISH learning environment to ensure that our students are prepared CLASS OF 2011 for professional success and service to the common good. 7


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    FROM THE DIRECTOR, ASSESSMENT RESULTS JACQULINE CHAFFIN » 79 percent of 2011 graduating seniors had utilized The The Career Center team remains committed to continuous Career Center’s services and 91 percent (+3 percent) improvement in delivering its core objectives. These include indicated that they were either “very satisfied” or furthering students’ career development, which in turn “satisfied.” contributes to retention and degree persistence, and facilitating students’ preparation for internships and other career-based • 85 percent of undergraduate respondents indicated experiential education programs (i.e., clinicals and student that they “strongly agreed” that their career teaching experiences) that significantly contribute to post- professional provided helpful information and advice. graduation marketability and employment outcomes. These also include developing strong partnerships and long-standing • 96 percent of undergraduate respondents “agreed” relationships with the employer and alumni communities to that their career professional positively impacted secure internship and professional employment opportunities their ability to gain new information and knowledge for students. of occupational/career options. • 100 percent of graduate student respondents “agreed” that their Career Center professional positively impacted their ability to select a potential career path. HIGHLIGHTS 2010-11 • 95 percent of graduate student respondents “agreed” » More than 2,527 individualized career advising/ that their Career Center professional positively counseling sessions took place with 1,442 students impacted their ability to prepare an effective resume. and alumni, including 159 graduate students. » This year, 4,155 students and alumni participated in more than 227 career-related workshops and programs. GOALS 2012 » Over the course of the year, 567 University-approved 1 Conduct a career relevant needs assessment on internships were reported: 292 for the Stillman School of graduate students to increase support, services Business and 272 for the College of Arts and Sciences. and resources. » The 2011 at-graduation employment rate for Stillman 2 Use Student Voice for On-Campus Interview School of Business graduates was 50 percent Survey, Employer Satisfaction with eRecruiting (+4 percent); overall employment rate was 40 percent Survey, and Student and Employer Career Fair (+1 percent). Surveys. • By graduation, 73 percent of undergraduates had 3 Maintain quality and simplify the reporting participated in a University-sponsored, career-based processes for the Internship Program. experiential education program (i.e., internship, clinical, practicum and/or student-teaching assignment). 4 Launch a professional career seminar series for graduate students and increase employer » 53 percent (+22 percent) of Stillman School of Business outreach and development efforts. graduates received an offer of employment from their internship. 5 Increase utilization of Navigator (employment job board) by launching the Single Sign-On and » More than 4,144 (+32 percent) employment opportunities Integrated Gadget application that will reside in were posted to Navigator. the students’ PirateNet portal. 6 Research available mobile career apps for use with students and alumni. 8


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    Community Development OUR MISSION Students and their development are the focus of our work. Guided by our Catholic mission, Community Development emphasizes leadership, diversity, responsibility and engagement. The services and opportunities provided encourage students to challenge themselves to develop community and to succeed. One Department … Many Services … Student Success 9


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    FROM THE DEAN OF STUDENTS, ASSESSMENT RESULTS KAREN VAN NORMAN » There was a 30 percent increase in student Community Development has the unique opportunity to voting in SGA elections. engage with students at all stages of their collegiate career. From welcoming at Orientation to developing life-long skills • The number of students who participate in clubs and celebrating graduation, our staff works closely with and organizations has grown to over 3,600. students to build a sense of community and of self. The past year has been highlighted by continued growth in campus- • Ten new student organizations achieved wide student activities, Greek Life and the number of student recognition this year, bringing the total number organizations on campus. Student leadership was particularly of active student groups to 120. strong in the Student Government Association; Greek Life; and key student organizations, such as Village Liaisons and the • More than 80 percent of freshmen felt more Sexual Assault Response Team. prepared to succeed at SHU as a result of participating in Pirate Weekend activities. “Being a part of the Student Activities HIGHLIGHTS 2010-11 Board in Community Development has made me a more organized and focused » Community Development, Alumni Affairs, Athletics and the Teaching, Learning individual. The teamwork, management Technology Center (TLTC) partnered to and level of commitment involved are produce the “Traditions” program, an skills I will retain and utilize for the rest interactive experience that introduces of my life.” freshmen to the University. -> SARAH OLSEN PUBLIC RELATIONS, CLASS OF 2012 • Concerns about off-campus safety led to several new initiatives. Village Liaisons led a “Light Walk” through South Orange and organized a student safety workshop. Staff also created a program to help Greek Life GOALS 2012 students make smarter, safer choices when 1 Completely revise campus activities program hosting off-campus gatherings. (major speakers, concerts, etc.) with new student activity fee. • April’s “Enough is Enough” week raised student awareness and activism around 2 Improve services and resources for student violence issues. The focus of the Leadership clubs and organizations with online Institute was to train student leaders to recruitment tool, updated handbook and be active and vocal when they witness monthly meetings/workshops for executive instances of bullying or uncivil behavior. boards. • Staff embraced Student Voice for Assessment. 3 Enhance the student experience through the We participated in three benchmarking programming and outreach provided by the studies and created unique surveys to new Multicultural and Civic Engagement Center. investigate student attitudes and experiences around safety and bullying 4 Increase student leadership development issues. by revitalizing Freshman Leadership Council and launching Campus Leadership track for VALUE program. 10


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    Counseling and Psychological Services (CAPS) Center OUR MISSION The CAPS Center mission is to foster the psychological health and well being of our students in order to help them thrive, develop, and achieve academic and personal success. We embrace the diversity that is embodied in our community, and we acknowledge that the individual needs of our students are unique. Thus we treat each person with respect and dignity. Through collaboration with others throughout the University, we work to provide programs and services that build a supportive community for all. 11


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    FROM THE DIRECTOR, ASSESSMENT RESULTS DR. KATHERINE EVANS » This year, 435 students completed At the CAPS Center, students are assured of receiving help from trained online mental health screenings to professionals who have the ability to provide care in an atmosphere of assess depression, anxiety, eating disorders mutual respect, encouragement and hopefulness. Our counselors work to and substance abuse. Increasing numbers help students discover their potential, resolve difficulties and cope with of students self-referred themselves for stress. Our staff not only provides direct services to clients, but also plays counseling following feedback provided by an active role in the campus community by providing a host of outreach online screenings. programs that educate students about healthy choices. Fully accredited by the International Association of Counseling Services, our department » For the first time, client satisfaction surveys exhibits the highest level of professionalism and is recognized as a quality were administered to CAPS clients electron- service provider. We are pleased to work in a setting that values the role ically. During three-week periods in the fall we play in enhancing the Seton Hall experience for so many students. and spring, 154 students completed online surveys prior to scheduled counseling sessions. Ninety-six percent of respondents indicated they would recommend Counsel- HIGHLIGHTS 2010-11 ing and Psychological Services to a friend. » The group counseling and therapy program was » The CAPS Center provided 2,205 counseling expanded by 140 percent. Students utilizing the center sessions — including individual, couples were able to choose from seven groups and workshops and group sessions — to undergraduate, designed to provide specialized and expanded support graduate and law students. and care. » Clients were routinely assessed for symp- » Outreach and prevention activities and programs tom changes using a measure designed for reached more than 2,700 Seton Hall students. Staff college students. Across all categories of members and graduate student trainees provided symptoms, CAPS clients reported a decline more than 100 outreach and prevention activities on in symptoms in the first five sessions. the South Orange and Law School campuses. This year’s total represents a 42 percent increase over the previous year. » Regular evening hours were provided once a week to allow working students and those on internship and GOALS 2012 field placements to utilize counseling services. Survey non-client students in order to 1 identify barriers to those seeking help. » CAPS Center staff presented sessions on mental health awareness to all sections of the University Life course, Provide mental health-related training 2 reaching more than 1,000 first-year and transfer students. and programming to leaders of student organizations to foster healthy decision “Whether it’s through outreach in the making within groups. classroom or a face-to-face meeting in a counseling session, CAPS is an amazing 3 Offer workshops outside of the center in resource for students and clinicians order to increase visibility of CAPS staff in-training. With exceptional skill and and awareness of programs and services. understanding, the compassionate staff put forth every effort to help students reach 4 Promote student involvement and collaborate with student-led chapters their full potential.” of national mental health organizations -> LARISSA MALEY, M.A., GRADUATE EXTERN to reduce the stigma surrounding COUNSELING PSYCHOLOGY mental illness. PH.D. STUDENT 12


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    Disability Support Services OUR MISSION Disability Support Services (DSS) is committed to providing equal access to all University programs and activities for students with disabilities. Policies and procedures have been developed to provide as much independence as possible for students with disabilities, to promote self-advocacy and to provide the same exceptional opportunities available to all Seton Hall students. DSS collaborates closely with other University resources to provide a unique, integrated model that serves the needs of students with disabilities. All accommodations are determined on an individual basis for qualified students with documented disabilities in compliance with University policy and state and federal equal access laws. 13


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    FROM THE DIRECTOR, ASSESSMENT RESULTS KAREN M. MARBURY » Undergraduate students registered with Over the past year, Disability Support Services (DSS) has continued DSS during the 2010-11 academic year had to develop new programming and worked to more effectively an average GPA of 2.91. leverage technology to meet the needs of our clients. These efforts have assisted our clients with self-advocacy, leadership skills » Graduate students registered with DSS and career opportunities that allow them to successfully transition during the 2010-11 academic year had an from high school to Seton Hall and from Seton Hall to the workforce. average GPA of 3.56. Moreover, we have reached out to raise community awareness about persons with disabilities so that Seton Hall continues to be a » DSS serves a total of 370 students at Seton community where all students can flourish and realize their full Hall University (297 undergraduates and potential. Our goal is always to create an environment that is not 73 graduate and professional students). only in compliance with all applicable laws, but also is a living affirmation of the inherent dignity of all persons. » The largest group of students registered with DSS disclosed as having medical and chronic health disabilities. This group accounted for 31 percent of students HIGHLIGHTS 2010-11 registered with DSS. Students with cognitive disabilities (ADHD, learning disabilities » Created a comprehensive referral list for and Asperger’s Syndrome) represented students and families in need of affordable 28 percent; psychological disabilities psycho-educational evaluations and 19 percent; mobility disabilities 11 percent; assistance in the transition to post- temporary injuries 6 percent; and sensory secondary education. impairment (deaf and blind students) 5 percent. » Partnered with The Career Center and the Department of Labor to bring The Workforce Recruitment Program for “The staff at DSS has greatly helped me with my College Students with Disabilities (WRP) disorders and provided excellent and courteous care to Seton Hall University. The WRP aims with me. I’ve received the help I needed and more.” to eliminate workplace discrimination. ->DSS STUDENT CLIENT » Implemented online registration for all housing and exam proctoring requests. GOALS 2012 » Increased academic strategy workshops Offer technology training to students who 1 for students with disabilities and students need assistive technology as an academic from the larger campus-wide community. accommodation. » Partnered with Counseling and Increase the implementation of Universal 2 Psychological Services Center to Design Principles in classroom, student develop a six-week skills-building and activities and commencement events. counseling group for students with Asperger’s Syndrome. Increase student participation in the Federal 3 Workforce Recruitment programs to assist » Participated in recruiting programs students with internships and employment. designed to address the needs of local high school students with disabilities, 4 Strengthen faculty partnerships to provide who are interested in attending post- appropriate and high-quality academic secondary institutions. accommodations for DSS registered students. 14


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    Health Services OUR MISSION Health Services promotes and supports health in its broadest interpretation by providing high-quality health care to University students, health education to the University community, and by promoting a safe environment of caring and community. The department recognizes trends in medicine and nursing, develops policies and programs to reflect these trends and coordinates services with other departments in an integrated view of health and wellness that is mission attentive. “I have been a member of the SHU community since 1998 and have found the staff of Health Services to be a diverse group of educated and multi-disciplined professionals who offer high-quality care. They are genuinely empathic, accommodating and greet each student with a smile.” -> PETER ECONOMOU PSYCHOLOGY PH.D. STUDENT 15


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    FROM THE DIRECTOR, ASSESSMENT RESULTS MARY BETH COSTELLO » 3,721 office encounters during the 2010-11 Seton Hall University Health Services is a primary care facility academic year. that is nationally accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). We are one of only four » This year, 226 students participated in a accredited College Health Services in the state of New Jersey. Patient Satisfaction Survey. Highest ratings Nationwide, only about 225 colleges have achieved this were for professionalism of the provider, distinction. Our caring, multidisciplinary healthcare team high-quality service and a willingness to provides confidential and comprehensive care that is designed recommend service to others. to enhance student health and development, foster responsible decision making and ensure access to quality medical care. » Chart audit by Vivature Health showed 100 percent compliance with billing and coding practices. » Health Services conducted internal emergency HIGHLIGHTS 2010-11 drills for fire, safety and clinical emergencies. » Received the highest level of accreditation » Follow-up audit of emergency room referral from the Accreditation Association for patients showed an improvement from 60 to Ambulatory Health Care. New three-year 94 percent for use of a dedicated referral form. term extends to 2014. Patient follow-up notes increased from 85 to 94 percent. » Revised appointment time slots to facilitate increased availability. » Established a monthly “on-call” schedule during office hours for the purpose of GOALS 2012 addressing walk-in patients in a timely manner. 1 Implement depression screening for all » Initiated new software for appointment and patients. billing practices. 2 Participate in benchmarking activities with » Formalized environmental safety program in peer institutions. the workplace. Expand travel consultation services for 3 » Revised peer review process to include students studying abroad. evidence-based guidelines for clinical practice evaluation. 4 Expand flu vaccination program. » Collaborated with the College of Nursing 5 Use alternate media to increase awareness to provide support for clinical clearance. of programs and services. » Responded to local epidemiologic patterns 6 Preview electronic medical record through surveillance, education and treatment. systems. » Adapted new infectious disease guidelines 7 Become a clinical practice site for School per Centers for Disease Control and of Health and Medical Sciences graduate Prevention recommendations. students. » Revised health form to simplify format and 8 Partner with other departments in joint facilitate compliance. assessments and programs. 16


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    Housing and Residence Life OUR MISSION The Department of Housing and Residence Life at Seton Hall University is dedicated to providing a safe and inclusive living and learning environment within our residence halls. We provide intentional programming to promote academic success, as well as personal and spiritual development, inspired by the University’s Catholic mission. We work collaboratively with other departments to foster opportunities for our diverse students to grow and develop as servant leaders and global citizens. 17


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    FROM THE DIRECTOR, ASSESSMENT RESULTS TARA HART » In our annual resident satisfaction survey, On-campus living enriches the Seton Hall experience for our conducted by Educational Benchmarking students and complements their academic endeavors. Our Incorporated (EBI), more than 93 percent of professional staff, and our talented and caring student staff residents reported living on campus enhanced leaders, connect with students through a variety of both their ability to resolve conflict and their programs and initiatives to meet resident students’ needs. communication skills. We have remained committed to integrating service and academics into the halls. Our staff participates in service » For the third year in a row, EBI reported that activities with the Division of Volunteer Efforts, Habitat for more than 84 percent of Seton Hall students Humanity, and other local and national organizations, as consumed alcohol once a week or less. well as serves as advisers to clubs and organizations. The Department of Housing and Residence Life is poised to » Freshmen who attended the “After the Fire” continue making The Hall a home for our students — in mind, program showed a 19 percent increase in heart and spirit. knowledge and understanding of issues and policies related to residence hall fire safety. HIGHLIGHTS 2010-11 “My RA experience helped shape my » In a national benchmarking survey, Seton college experience. I served my fellow Hall ranked in the top 10 percent for classmates and created a true sense of students benefitting from diverse inter- community. It provided me with lasting actions. relationships, a love for residence life and uncovered my passion for what » The Tutors in Residence (TIR) have seen I believe is my true calling in life: an increase in both study group participa- tion and TIR programming attendance. student affairs.” There were 661 residents who participated -> LOYDES VASQUEZ in study groups or attended TIR programs EDUCATION, CLASS OF 2011 this year. » In its third year, Online Room Selection allowed 1,137 students to select their rooms for the upcoming year, capitalizing on the availability of online floor plans and online GOALS 2012 support as well as access to registration for 1 Continue Hall Housing Happenings video blog break, early arrival and late-stay housing and continue to leverage social networking sites thoughout the year. to better communicate with resident students, prospective students and their families. » The third annual Freecycling Event yielded 25 barrels of unwanted items that were 2 Increase faculty involvement and program donated to Big Brothers/Big Sisters of offerings in Turrell Manor Academic Excellence America. and Xavier Hall Sophomore Discovery programs. 3 Incorporate the Catholic intellectual tradition in hall programming, connecting with material covered in the Journey of Transformation core course. 18


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    Public Safety and Security OUR MISSION The Department of Public Safety and Security ensures that the University community and our resources are fully protected, as are the personal freedoms that fuel an open exchange of ideas and experiences among our constituents. To this end, Public Safety strives to provide a range of services in a professional and expedient manner to foster an atmosphere that supports the overall mission of the University. 19


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    FROM THE DIRECTOR, ASSESSMENT RESULTS PATRICK P. LINFANTE » Residence hall inspection program resulted in The Department of Public Safety and Security is committed to a 25 percent decrease in reported residence creating a safe and secure environment for the Seton Hall community hall burglary in calendar year 2010 vs. by providing protective services 24 hours per day, seven days a week. calendar year 2009. Overall, campus burglaries In addition to patrol and investigative services, we offer educational decreased 18 percent during this period. programming and training for safety and emergency management. Our community members are encouraged to actively participate » The Campus Area Safety Escort (CASE Van) in these initiatives. This year, with the University’s Emergency service experienced a 303 percent increase in Management for Higher Education Grant, we have enhanced our ridership this year. Almost 2,700 community partnership with local and state emergency management agencies as members were provided free rides from the we continue to develop and institute new programs and protocols. Public Safety building to locations within a We are also upgrading our security infrastructure, including the half-mile radius of campus. installation of cutting-edge alarm and camera systems, to help ensure that ours is among the safest campuses in the state. » Public Safety was found to be in full compliance with all federal and state laws, emergency management protocols, student resources and services, and standard HIGHLIGHTS 2010-11 operating procedures after a review by the » Hosted a regional Emergency Management for Colleges New Jersey President’s Council. and Universities Symposium attended by more than 220 representatives from 68 colleges, universities and related » The department participated in a survey organizations. that resulted in improved lighting in strategic areas of campus. » Purchased and installed a new Lenel security system, which will integrate card access, fire and intrusion alarms, and video surveillance systems. » Conducted full-scale Active Shooter Exercise with participation of officials from the local, county and state agencies. » Incorporated the Code Blue interactive emergency GOALS 2012 preparedness training module into the University Life curriculum for all freshmen. 1 Conversion of our current CCTV system from analog to digital with full integration » Sponsored free RAD (Rape Aggression Defense) training. of our surveillance capabilities with our To date, more than 500 women have availed themselves alarm and card access systems. of this free self-defense program, which is provided by certified instructors from the Division of Student Affairs. 2 Expand our patrol area to within several blocks of campus to establish a high-profile security presence and crime deterrent. “Over the years, the South Orange Police Department has formed an outstanding working partnership with the 3 Continue to develop projects funded through Seton Hall University Department of Public Safety and the University’s Emergency Management for Security. Our agencies, working together, share a com- Higher Education Grant. mon goal of providing a safe environment for those that are on campus property as well as in our community.” 4 Expand transportation alternatives for community members traveling off-campus. -> JAMES M. CHELEL CHIEF OF POLICE, SOUTH ORANGE, N.J. 20


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    The Division of Student Affairs also includes the Campus ID Office and Parking Services. Both of these departments enhance campus safety and provide convenient services for students, employees and visitors to Seton Hall University. Campus ID Office The Campus ID Office provides services to the Seton Hall University community through an efficient one-card technology solution that allows for a variety of campus operations — including academic recordkeeping, financial transactions, building access and personal identification. The SHU Card system ensures a timely, accurate and consistent database for the Seton Hall community by serving as a central data point for the management of a variety of campus privileges. SERVICES AND HIGHLIGHTS » Provides ID cards for all » Manages card access » Manages the Pirate’s Gold » Last year, $1.35 million was students, employees and to all campus facilities. program for financial deposited to Pirate’s Gold temporary campus visitors. transactions on campus accounts. and at selected area merchants. Parking Services ANN SZIPSZKY, MANAGER The Office of Parking Services is responsible for the administration and enforcement of all regulations pertaining to the use of University parking lots, and the operation of SHUFLY, the University shuttle. Our staff is committed to providing the best service possible to all members of the Seton Hall University community and each person visiting campus. SERVICES AND HIGHLIGHTS » Issues parking permits » Riders of the SHUFLY » In a recent survey, » SHUFLY hours were for all student, employee can track the shuttle on customers indicated extended until 2 a.m. and visitor vehicles. their computer or smart they were “satisfied” or Monday, Tuesday and phone. “very satisfied” with Wednesday, and until the SHUFLY shuttle’s 2:30 a.m. on Thursday, cleanliness (97 percent), Friday, Saturday and driver safety (88 percent) Sunday. and driver courtesy (85 percent). 21 shu-198-11


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    Creating a culture of success ... one student at a time 400 South Orange Avenue South Orange, NJ 07079 Phone: (973) 761-9075 Fax: (973) 761-9797 studentaffairs.shu.edu


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