Coolblue B.V.
Location
Zuid-Holland
Founded
1999-11-24
Website
Risk Signals
2624 news mentions monitored
Industry Context
This company is tracked across risk categories, including those related to its sector (e.g., Catalog and Mail-Order Houses), including supply chain integrity, ESG practices, labor disputes, and regulatory compliance.
Filter risk signals by topic
Select a theme below to explore the company’s news mentions in specific risk areas.
Recent Articles about Coolblue B.V.
Live alerts from global media, monitored by Business Radar
2025-02-21 (customerfirst.nl)
Customer satisfaction Coolblue reached record high in 2024 |
Coolblue achieved a turnover of 2.46 billion euros in the Netherlands, Belgium, Germany and with Coolblue Energie in 2024. This represents an increase of 2.1% compared to the previous year. Customer satisfaction reached a record high with a Net Promoter Score (NPS) of 72, an increase of 1 point.
Read more
2024-10-31 (retaildetail.be)
Coolblue sets up in Frankfurt and Dortmund
Coolblue is taking Germany seriously: the distributor is opening its first stores there outside the state of North Rhine-Westphalia. Customer satisfaction is already higher there than in the Netherlands or Belgium.
Read more
2024-10-31 (retaildetail.nl)
Coolblue moves to Frankfurt and Dortmund
Coolblue is serious in Germany: the electrical retailer is now opening the first stores outside the state of North Rhine-Westphalia. Customer satisfaction is already higher than in the Netherlands or Belgium.
Read more
2024-02-20 (skipr.nl)
What healthcare can learn from… Coolblue
Coolblue has an almost obsessive focus on customer satisfaction. Patients also need service. Just like Coolblue, healthcare can amaze patients with very small things.
Read more
2024-02-20 (quotenet.nl)
In the press: record turnover for Coolblue & data breach at jewelry chain Brandfield
Coolblue is celebrating, not only because of the record turnover, but also the customer satisfaction score. Jewelry chain Brandfield will be hit hard: research shows that customer data has been exposed due to a data breach.
Read more
2023-11-21 (fonkonline.nl)
Marketing: Coolblue launches Chat G-piet and distributes 13,000 poems on the first day
Coolblue has introduced something new: AI on the website. They call this assistant Chat G-Piet. More than 13,000 customers have used the tool since its launch on Monday, November 20.
Read more
2023-10-31 (hetkontakt.nl)
Electronics service at Afternet in Leerdam | All the news from Vijfheerenlanden
LEERDAM • Discover the unparalleled service of Afternet, the electronics store in Leerdam. At Afternet they believe that customer satisfaction is the key to success. That is why they offer an excellent repair service that even applies to devices that were not purchased from them: “we repair and provide service to devices purchased elsewhere, such as the recently declared bankrupt BCC and organizations that do not excel in aftercare, such as Coolblue and Media market.”
Read more
2023-07-11 (margriet.nl)
Consumers are still misled by recommended retail price offers
According to the Consumers' Association, sellers have found a shortcut through "so-called recommended retail prices."
Read more
2023-05-31 (adformatie.nl)
How a brand promise drives creation and behaviour
Brand Culture part 18: the action perspective
Read more
2020-02-25 (foodlog.nl)
Meanwhile, Coolblue wants to sell less, forest fires are not a climate disaster and dark restaurants in Hong Kong
Meanwhile, the story of the day tells through our lens: food, health, agriculture, food marketing, food politics and land use...
Read more
2019-05-28 (iculture.nl)
Coolblue now works with Apple Pay in Belgium, also in the app and via the website
Coolblue in Belgium supports Apple Pay. This means that you can pay with Apple Pay in stores and via the Coolblue app and website.
Read more
2019-05-16 (supplychainmagazine.nl)
Open system for increasing customer satisfaction - Supply Chain Magazine
Consumers have real-time insight into the status of their delivery by means of track & trace. Coolblue even goes a...
Read more