Genesys Cloud Services DE Holdings GmbH
Location
Hessen
Founded
2011-12-01
Website
Risk Signals
329 news mentions monitored
Industry Context
This company is tracked across risk categories, including those related to its sector (e.g., Offices of Holding Companies, Not Elsewhere Classified), including supply chain integrity, ESG practices, labor disputes, and regulatory compliance.
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Recent Articles about Genesys Cloud Services DE Holdings GmbH
Live alerts from global media, monitored by Business Radar
2025-07-01 (informatiquenews.fr)
AI Studio: Genesys releases the customer experience with Autonomous IA agents and managers
Genesys ai studio democratizes autonomous AI at the heart of the customer experience with a No-Code tool with robust safeguards.
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2025-06-25 (cxtoday.com)
Genesys Introduces an AI Studio, Presents a "Grown-Up Path" to Agentic AI -
CX Today covers Contact Center news including AI Agents, Artificial Intelligence, Chatbots, Virtual Agent and more.
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2025-06-17 (mobiili.fi)
DNA helps companies renew their customer service with an artificial intelligence-based conversation bot- also intends to take advantage of their own corporate and consumer customer service |
DNA launches a new customer service solution that is able to have real -time discussions about the language used with clients
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2025-06-17 (kauppalehti.fi)
DNA brings a real -time artificial intelligence -based conversation bot
You can find the most important current financial news, stock prices and comprehensive investor services in Kauppalehti.
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2025-06-12 (cmswire.com)
Just Chatbots? What AI in Customer Experience Really Looks Like
From multimodal copilots to autonomous agents, some companies are banking on AI to transform every layer of the customer experience.
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2025-06-10 (ziptone.nl)
Genesys also attributes increased quarterly result to AI - - 100% customer contact
According to Genesys, the turnover growth of the first quarter reflects the increased application of Genesys Cloud AI.
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2025-05-29 (cxotoday.com)
New Genesys Report Highlights Growing Demand of Indian Consumers from Customer Service, with Quality and Personalisation Driving Loyalty
85% of Indian consumers surveyed believe that a company is only as good as its service "The State of Consumer Experience: Asia-Pacific" report highlights Indian consumer expectations and how CX leaders in India are prioritising AI-powered technologies to meet rising expectations – Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has released […]
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2025-05-24 (ictbusiness.info)
| The CCAAS market continues to grow thanks to AI
According to Juniper Research's latest research, the Contact Center-A-a-Servica (CCAAS) market is experiencing significant changes, with a special emphasis on the integration of generative artificial intelligence (AI) and agent AI technology.
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2025-05-21 (techcircle.in)
Genesys exec on how AI and precision geospatial data are redefining urban planning and beyond
Geospatial technology has advanced significantly in the past two decades, improving urban planning, infrastructure, and environmental management through...
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2025-05-19 (prnasia.com)
Genesys announces three Asia-Pacific leadership appointments - PR Newswire
Genesys, a global cloud computing leader in AI-driven experience orchestration, announced three leadership appointments in the Asia-Pacific region to accelerate the application of the Genesys Cloud platform in the region and support enterprises in cloud computing and digital customer experience (CX) transformation. Mao Gen Foo joins the Asia Pacific leadership team and serves in Asia sales...
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2025-05-13 (federalnewsnetwork.com)
CX Exchange 2025: Genesys' Jason Schick on how AI can deliver a 'golden age of CX'
CX is one application for AI that can deliver a high return on investment for agencies and help them do more with less, says Genesys public sector leader.
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2025-04-17 (itbrief.asia)
Genesys named leader in Forrester Wave CCaaS platforms report
Genesys leads Forrester's Wave report for Q2 2025 in CCaaS platforms, excelling in AI, innovation, and strategy for customer experience solutions.
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