Genesys Cloud Services DE Holdings GmbH
Location
Hessen
Founded
2011-12-01
Website
Risk Signals
329 news mentions monitored
Industry Context
This company is tracked across risk categories, including those related to its sector (e.g., Offices of Holding Companies, Not Elsewhere Classified), including supply chain integrity, ESG practices, labor disputes, and regulatory compliance.
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Recent Articles about Genesys Cloud Services DE Holdings GmbH
Live alerts from global media, monitored by Business Radar
2025-05-28 (trend.az)
TBC Bank Uzbekistan raising bar on customer experience with Genesys integration -
TASHKENT, Uzbekistan, May 28. TBC Bank Uzbekistan (TBC UZ), the country's leading digital bank, has integrated Genesys, a global customer experience leader, into its customer care operations as part of its ongoing infrastructure investment, Trend reports.
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2025-01-16 (nojitter.com)
No Jitter Roll: Genesys Expands into the EX space while Webex and Voiceitt Make Video Meetings More Accessible for People with Disabilities No Jitter Roll: Genesys Expands into the EX space while Webex and Voiceitt Make Video Meetings More Accessible for People with Disabilities No Jitter Roll: Genesys Expands into the EX space while Webex and Voiceitt Make Video Meetings More Accessible for People with Disabilities
In the news this week: Genesys expands into the employee experience (EX) space while Webex and Voiceitt partner to make video meetings more accessible for people with disabilities, and Veeting introduces an AI agent into its collaboration platform.
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2021-12-22 (forbes.com)
Wesley Story Will Help Drive Experience As A Service At Genesys As CIO
Wesley Story has been named Chief Information Officer of Genesys, a global cloud leader in customer experience orchestration.
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2021-05-25 (itnews.com.au)
Suncorp upgrades contact centre platform -
Suncorp has upgraded the software underpinning its contact centre operations with a view to answering calls in future with "a blend of virtual and human resources".
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2020-12-01 (nojitter.com)
Why Salesforce Is Entering the Workforce Management Market Why Salesforce Is Entering the Workforce Management Market Why Salesforce Is Entering the Workforce Management Market
Enabling the ability to map WEM to CRM instead of contact center software shows how the company sees its evolving role in customer service.
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2020-08-12 (itnews.com.au)
ANZ breaks down Agile transformation of its contact centre -
ANZ Banking Group is taking a purposely incremental approach to the Agile transformation of its contact centre environment, and is using an automated test regime to ensure the overall customer experience is maintained throughout.
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2020-05-15 (thesoftwarereport.com)
Genesys Announces Three Strategic Hires To Its Executive Team | The Software Report
Genesys, a global leader in providing omnichannel customer experience and contact center solutions in the cloud, announced the hiring of three strategic additions to its executive team, including Eva Majercsik as chief people officer.
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